We know that support from friends and loved ones is an important part of healing. To ensure a safe, restful, and healing environment for all patients, please review our visitor policies and security check-in requirements before your visit.
Important Security Notice
Mandatory Security Check-in:
All patients, visitors and vendors going to Kona Community Hospital and Kohala Hospital’s emergency room, intensive care unit, acute care, and obstetrics, must check in with Security upon arrival.
Visitors and patients for Imaging, Radiation Oncology, Cancer Center (Infusion/Medical Oncology), and Administration do not need to check in with Security unless otherwise directed by department staff.
Kona Community Hospital – General Inpatient & Emergency Care
(Check-in with Security required)
- Emergency Room (ER) (Check-in with Security required)
- Visitor Limit: 1 visitor at a time
- Age Requirement: 18+
- Hours: Available 24/7
- Intensive Care Unit (ICU) (Check-in with Security required)
- Visitor Limit: Up to 2 visitors
- Age Requirement: Ages 14+ (visitors aged 14–18 must be accompanied by an adult)
- Visiting Hours: 8:00 am – 8:00 pm (temporary hold during shift change from 6:30 pm – 7:30 pm)
- Medical-Surgical (MS) (Check-in with Security required)
- Visitor Limit: Up to 2 visitors
- Age Requirement: Ages 14+ (visitors aged 14–18 must be accompanied by an adult)
- Visiting Hours: 8:00 am – 8:00 pm
- Obstetrics (OB) (Check-in with Security required)
- Visitor Limit: Up to 3 visitors
- Age Requirement: 18+ (Note: Patient’s children are welcome to visit regardless of age)
- Hours: 24/7
- Kalani Ola
- Visitor Limit: Up to 2 visitors
- Age Requirement: 18+
- Hours: By appointment only
- Administration
- (No Security check-in required unless directed by staff)
- Age Requirement: Everyone is welcome (minors must always be accompanied by an adult)
- Hours: 8:00 am – 4:30 pm
Cancer Center & Imaging
(Patient visitors check-in not required unless directed by department staff. However, vendors to these units must always check in with security.
- Infusion (Cancer Center)
- Visitor Limit: 1 visitor
- Age Requirement: 18+
- Visiting Hours: 8:00 am – 4:00 pm
- Radiation Oncology (Rad Onc)
- Visitor Limit: 1 visitor
- Age Requirement: 18+
- Visiting Hours: 8:00 am – 3:00 pm
- Medical Oncology (Cancer Center)
- Please refer to department staff for current visitor guidelines and hours.
- Imaging Appointments
- Please follow instructions provided at the time of your appointment.
Kohala Hospital
(Check-in with Security required)
- Inpatient / MS, Skilled Nursing, and Long Term Residents (Check-in with Security required)
- Visiting Hours: 10:00 am – 8:00 pm
- Emergency Room (Check-in with Security required)
- Visitor Limit: 1 visitor for adult patients, 2 visitors for pediatric patients
- Age Requirement: 18+
Please Note: Our charge nurses reserve the right to make exceptions to these policies based on the safety and well-being of our staff and patients. Visitor limits and guidelines are subject to change based on patient care needs.